MORE THAN A 9-TO-5
Building lasting relationships with our employees is just as important as building lasting relationships with our clients. Fitzrovia IT is proud to have achieved the ‘Investors in People’ certification, ensuring that we are committed to supporting our staff by providing continued professional development and growing an effective business around them.
We offer numerous benefits including regular training, generous holiday allowance, and a friendly working environment. As a Fitzrovia IT employee, you’ll be working alongside some of the most dedicated and experienced IT experts in the UK.
1st Line Support Engineer
£24,000 – £28,000
Fitzrovia IT are voted one of the top 100 best small companies and one of London’s 30 best small companies to work for! We are a respected MSP and Microsoft Gold Partner, that helps its client’s champion success in IT. We have also been accredited with an Investors In People gold award, meaning that we continually invest in our employees by providing them access to training, exams and certifications to develop their skills and progress in their careers.
We are currently looking for an experienced 1st line support engineer to join our expanding service desk team, with the opportunity to provide some onsite support to our clients within London.
You will have experience of working on a busy service desk, resolving technical issues, and will be motivated in ensuring a timely delivery of services. You will be used to delivering a high standard of customer care and escalate problems where appropriate to ensure they are dealt with quickly, in line with SLA’s.
- Microsoft Server 2008 – 2016
- Exchange / AD Management / 0365
- Windows 7, 8, 10
- Apple OS and Apple Mac support experience
- Microsoft Office Suite
- Backup Technologies
- Laptop/desktop and thin client support
- Cisco / Apple / Microsoft Certified
- Linux Support
The ideal candidate will have MSP experience, be a team player with a can do attitude, be highly motivated to succeed, and an excellent communicator with the proven ability to work under pressure.
Hours: 7.5 hours a day
Shift between 8am – 6pm (either 8am – 4.30pm or 9.30am – 6pm)
Holidays: 20 days per year, plus bank holidays
Benefits: Competitive Package Offered, plus Vitality at Work Business rewards & benefits
Exams towards certifications relevant for your role fully paid for by Fitzrovia IT
Contact us about careers
A member of our team will get back to you shortly.
Catapult your career with Fitz Academy
giving young people the platform to succeed
We help young people establish themselves in the IT industry by providing the structure, knowledge, and training necessary to give any junior IT professional the platform to begin their career.
Our hands-on, three-year training scheme helps you “earn while you learn”, allowing you to deliver IT support to more than 200 clients with over 5000 end-users.
If interested in applying, please contact us for more information.
The hands-on experience and support I received as an apprentice at Fitzrovia IT allowed me to gain a NVQ qualification as well as the CompTIA+ accreditation, which is widely recognised and provides the fundamentals of working in IT.
Previous Graduate, Fitzrovia IT