Junior IT Apprentice

Fitzrovia IT are looking for a Junior IT Apprentice to join our team!

Fitzrovia IT are a professional IT services and support company looking for a Junior IT Apprentice. The successful candidate must be customer orientated, well presented, and friendly, have good communication skills and a willingness to learn.

Location: London

Status: 1 Year apprenticeship (permanent role on completion subject to apprenticeship performance)

Working Hours: 09:00-17:00 (lunch 12:30-13:30)

Responsibilities:

• First Line provision of hardware, software, network, onsite and telephony support to users throughout the company’s client base

• Liaison with service providers / 3^rd party companies

• Helpdesk call logging and time recording

• Updating Computer Records / Hardware Inventory

Requirements:

• Looking to gain experience and a long term career in the IT industry

• Willingness to learn and work towards professional industry certifications (MCP and CCNA)

• Good Communication skills in dealing with following colleagues, clients and 3^rd parties

• Organisational skills – Ability to effectively manage and prioritise workload

• Proactive – Ability to work effectively unsupervised