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Managed IT Support for UK Businesses

 

Managed IT Support That Keeps Your Business Secure, Stable and Productive

Managed IT support is an outsourced service in which a managed service provider (MSP) looks after your IT systems, users and security for a regular monthly fee. Fitzrovia IT provides managed IT support to businesses of all sizes across London and the UK, with a 24/7 service desk, proactive monitoring and cybersecurity built in.

Founded in 1999, Fitzrovia IT is one of the UK's most highly accredited MSPs. We combine helpdesk support, Microsoft 365 management, cloud and infrastructure support and IT strategy in one service, so you get reliable IT without building an in-house IT department.

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Stabilise your business with Fitzrovia IT

OUR ACCREDITATIONS

Microsoft Solutions Partner - Modern Work Microsoft Solutions Partner - Business Applications Microsoft Solutions Partner - Azure Data & AI Microsoft Solutions Partner - Azure Infrastructure Microsoft Solutions Partner - Security: Specialist in Cloud Security Investors In People Gold DCC Assessor Level 1 IASME Cyber Assurance - Certification Body Cyber Essentials - Assesor Cyber Essentials - Certification Body ISO 14001 ISO 9001 ISO 22301 ISO 27001 ISO 45001 National Cyber Security Centre Cyber Advisor

Fitzrovia IT is ISO 9001, 14001, 22301, 27001 and 45001 certified, a Microsoft Solutions Partner for all 6 designations (Data & AI, Digital & App Innovation, Infrastructure, Business Applications, Modern Work, and Security. ), a Cyber Essentials Certification Body and Assessor, an IASME Cyber Assurance Level 1 and 2 certifier, a Defence Cyber Certification Body (Level 0 and 1) and Investors in People Gold accredited. 

What Is Managed IT Support? 

 

Managed IT support means handing the day-to-day running of your IT to an outside team of experts, known as a managed service provider (MSP). Instead of fixing problems only when something breaks, they look after your computers, systems, email and security all the time, for a regular monthly fee.

This includes helping your staff when they have an IT problem, keeping everything up to date, protecting your business from cyber attacks and backing up your data. Businesses use managed IT support when they want reliable, secure IT without the cost of employing their own IT team, or to add expertise to the team they already have.

Fitzrovia IT managed IT support engineer wearing a headset while assisting a client from a multi-monitor workstation

What's Included in Managed IT Support?

24/7 IT Service Desk

 

Our service desk helps your staff with everyday IT problems, whenever they happen.

• User accounts, passwords and access
• Laptops, desktops, printers and mobile devices
• Software and Microsoft 365 issues

Proactive Monitoring and Maintenance

 

We monitor your systems continuously, so most problems are fixed before your team notices them.

• Server, device and network monitoring
• Patch and update management
• Backup monitoring

Cybersecurity Management

 

Security is built into every part of the service.

• Endpoint protection and multi-factor authentication (MFA)
• Email security and phishing protection
• Threat detection and response

Microsoft 365 Management

 

We manage your Microsoft 365 environment so it stays secure and easy to use.

• Teams, Exchange Online, SharePoint and OneDrive

• Microsoft Intune and Entra ID

• Licensing and administration



Cloud and Infrastructure Support

 

We support cloud, on-premise and hybrid environments.

• Servers and Microsoft Azure
• Networks, firewalls and Wi-Fi
• Backup and disaster recovery

IT Strategy and Consultancy

 

We help you plan IT around your long-term business goals.

• IT roadmaps, budgeting and procurement advice
• Cloud migration and upgrade planning
• Regular reviews with your account manager

Benefits of Managed IT Support

Less Downtime

 

Proactive monitoring spots and fixes problems early, so your team stays productive.

Predictable IT Costs

 

A fixed monthly fee makes IT spending easier to plan and budget.

Access to Specialist Expertise

 

You get certified Microsoft, cloud and security engineers without hiring an in-house team.

Why Choose Fitzrovia IT for Managed IT Support?

 

Fitzrovia IT has provided managed IT support to UK organisations since 1999, so we've seen and solved most IT problems before. Our five ISO certifications, all six Microsoft Solutions Partner designations, Cyber Essentials Certification Body status and NCSC Cyber Advisor status are independent proof of the standards behind our service. Our service desk is available 24/7, and from our central London base our engineers provide onsite and remote support across the UK.

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Finding your IT difficult to navigate?

Unlocking Success with Fitzrovia IT is a comprehensive guide leading you through the path of IT. This whitepaper will outline the accreditations and services you need for your business to succeed. 

Download Free white paper

Industries We Support

 

Fitzrovia IT provides managed IT support to businesses of all sizes, across all sectors, including professional services, financial services, legal, charities and nonprofits, defence and the defence supply chain, property and construction, healthcare and technology.

 

Technologies We Support

  • Microsoft 365, Teams, SharePoint and Exchange Online

  • Microsoft Intune and Entra ID
    Microsoft Azure

  • Windows 11 and Windows Server

  • VMware

  • Cisco networking and business firewalls

 

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Frequently Asked Questions (FAQs)

 

Speak to a Managed IT Support Specialist

 

Reliable IT should let you focus on running your business. Since 1999, Fitzrovia IT has helped UK organisations reduce downtime, improve security and plan IT around their goals. Talk to our team about your IT, or book a free audit to see where you stand.

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