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Managed IT Support for UK Businesses
Managed IT Support That Keeps Your Business Secure, Stable and Productive
Managed IT support is an outsourced service in which a managed service provider (MSP) looks after your IT systems, users and security for a regular monthly fee. Fitzrovia IT provides managed IT support to businesses of all sizes across London and the UK, with a 24/7 service desk, proactive monitoring and cybersecurity built in.
Founded in 1999, Fitzrovia IT is one of the UK's most highly accredited MSPs. We combine helpdesk support, Microsoft 365 management, cloud and infrastructure support and IT strategy in one service, so you get reliable IT without building an in-house IT department.
HOW CAN WE HELP YOU TODAY?
OUR ACCREDITATIONS
Fitzrovia IT is ISO 9001, 14001, 22301, 27001 and 45001 certified, a Microsoft Solutions Partner for all 6 designations (Data & AI, Digital & App Innovation, Infrastructure, Business Applications, Modern Work, and Security. ), a Cyber Essentials Certification Body and Assessor, an IASME Cyber Assurance Level 1 and 2 certifier, a Defence Cyber Certification Body (Level 0 and 1) and Investors in People Gold accredited.
What Is Managed IT Support?
Managed IT support means handing the day-to-day running of your IT to an outside team of experts, known as a managed service provider (MSP). Instead of fixing problems only when something breaks, they look after your computers, systems, email and security all the time, for a regular monthly fee.
This includes helping your staff when they have an IT problem, keeping everything up to date, protecting your business from cyber attacks and backing up your data. Businesses use managed IT support when they want reliable, secure IT without the cost of employing their own IT team, or to add expertise to the team they already have.
What's Included in Managed IT Support?
24/7 IT Service Desk
Our service desk helps your staff with everyday IT problems, whenever they happen.
• User accounts, passwords and access
• Laptops, desktops, printers and mobile devices
• Software and Microsoft 365 issues
Proactive Monitoring and Maintenance
We monitor your systems continuously, so most problems are fixed before your team notices them.
• Server, device and network monitoring
• Patch and update management
• Backup monitoring
Cybersecurity Management
Security is built into every part of the service.
• Endpoint protection and multi-factor authentication (MFA)
• Email security and phishing protection
• Threat detection and response
Microsoft 365 Management
We manage your Microsoft 365 environment so it stays secure and easy to use.
• Teams, Exchange Online, SharePoint and OneDrive
• Microsoft Intune and Entra ID
• Licensing and administration
Cloud and Infrastructure Support
We support cloud, on-premise and hybrid environments.
• Servers and Microsoft Azure
• Networks, firewalls and Wi-Fi
• Backup and disaster recovery
IT Strategy and Consultancy
We help you plan IT around your long-term business goals.
• IT roadmaps, budgeting and procurement advice
• Cloud migration and upgrade planning
• Regular reviews with your account manager
Benefits of Managed IT Support
Less Downtime
Proactive monitoring spots and fixes problems early, so your team stays productive.
Predictable IT Costs
A fixed monthly fee makes IT spending easier to plan and budget.
Access to Specialist Expertise
You get certified Microsoft, cloud and security engineers without hiring an in-house team.
Why Choose Fitzrovia IT for Managed IT Support?
Fitzrovia IT has provided managed IT support to UK organisations since 1999, so we've seen and solved most IT problems before. Our five ISO certifications, all six Microsoft Solutions Partner designations, Cyber Essentials Certification Body status and NCSC Cyber Advisor status are independent proof of the standards behind our service. Our service desk is available 24/7, and from our central London base our engineers provide onsite and remote support across the UK.
Finding your IT difficult to navigate?
Unlocking Success with Fitzrovia IT is a comprehensive guide leading you through the path of IT. This whitepaper will outline the accreditations and services you need for your business to succeed.
Download Free white paperIndustries We Support
Fitzrovia IT provides managed IT support to businesses of all sizes, across all sectors, including professional services, financial services, legal, charities and nonprofits, defence and the defence supply chain, property and construction, healthcare and technology.
Technologies We Support
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Microsoft 365, Teams, SharePoint and Exchange Online
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Microsoft Intune and Entra ID
Microsoft Azure -
Windows 11 and Windows Server
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VMware
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Cisco networking and business firewalls
Frequently Asked Questions (FAQs)
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What is included in managed IT support?
Fitzrovia IT's managed IT support includes a 24/7 service desk, proactive monitoring, cybersecurity, Microsoft 365 management, cloud and infrastructure support, and IT strategy.
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Does Fitzrovia IT offer 24/7 IT support?
Yes. Fitzrovia IT runs a 24/7 IT service desk, so businesses can get help with live issues at any time.
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Do you provide onsite IT support?
Yes. Fitzrovia IT provides onsite and remote IT support to businesses across the UK, including London.
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Can you work alongside our internal IT team?
Yes. Fitzrovia IT can manage all of your IT or support your in-house team with extra expertise, cover and resources.
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How much does managed IT support cost?
The cost depends on your number of users and devices and the level of support you need. Fitzrovia IT charges a fixed monthly fee and offers a free IT audit to recommend the right package.
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What size businesses does Fitzrovia IT support?
Fitzrovia IT supports businesses of all sizes, from small companies to large organisations, across all sectors.
Speak to a Managed IT Support Specialist
Reliable IT should let you focus on running your business. Since 1999, Fitzrovia IT has helped UK organisations reduce downtime, improve security and plan IT around their goals. Talk to our team about your IT, or book a free audit to see where you stand.
© 2026 Fitzrovia I.T. Limited 1999 − 2026 Ι Registered in England and Wales 03720812
