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Incident Response Management for UK Businesses
Be Ready for a Cyber Attack, and Recover Quickly If One Happens
Incident response management is the planned process for detecting, investigating, containing and recovering from cyber security incidents such as ransomware, phishing, account takeover and data breaches. Fitzrovia IT provides incident response planning and support to organisations across London and the UK.
Fitzrovia IT holds Microsoft's Security designation with a Cloud Security specialisation and is certified to ISO 22301 for business continuity. We help you prepare before anything happens, act fast when it does, and recover in a controlled way.
HOW CAN WE HELP YOU TODAY?
OUR ACCREDITATIONS
Fitzrovia IT is ISO 9001, 14001, 22301, 27001 and 45001 certified, a Microsoft Solutions Partner for all 6 designations (Data & AI, Digital & App Innovation, Infrastructure, Business Applications, Modern Work, and Security. ), a Cyber Essentials Certification Body and Assessor, an IASME Cyber Assurance Level 1 and 2 certifier, a Defence Cyber Certification Body (Level 0 and 1) and Investors in People Gold accredited.
What Is Incident Response Management?
Incident response is what happens from the moment a cyber attack or breach is spotted until the business is fully back to normal. The goals are to stop the attack spreading, understand what happened, restore systems safely and stop it happening again.
It has two halves. Before an incident, you need a plan, clear roles and the right tools in place. During an incident, you need experts who can act quickly. Organisations that prepare recover faster and lose less.
What's Included in Incident Response Management?
Incident Response Planning
We write a plan setting out roles, escalation, communications and recovery priorities.
Threat Detection and Investigation
We analyse alerts and evidence to understand what happened and what's affected.
Containment
We isolate affected accounts and devices to stop the attack spreading.
Recovery and Restoration
We restore systems and data safely, in the right order.
Post-Incident Review
We find the root cause and strengthen your defences.
Benefits of Incident Response Management
Less Downtime
A clear plan gets you back to normal sooner.
Faster Containment
Quick action limits how far an attack spreads.
Ready for Regulators
A documented process helps you meet duties such as reporting certain personal data breaches to the ICO.
Why Choose Fitzrovia IT for Incident Response?
Fitzrovia IT holds Microsoft's Security designation and Cloud Security specialisation, covering the Defender and Sentinel tools at the heart of modern incident response. Our ISO 22301 certification means we are audited on business continuity ourselves, and as an NCSC Cyber Advisor we help you build the controls that stop many incidents in the first place. Having managed business IT environments since 1999, we know where to look, and our 24/7 service desk and central London team support you through an incident.
Finding your IT difficult to navigate?
Unlocking Success with Fitzrovia IT is a comprehensive guide leading you through the path of IT. This whitepaper will outline the accreditations and services you need for your business to succeed.
Download Free white paperIndustries We Support
Fitzrovia IT supports incident response for organisations of every size, especially regulated and high-risk sectors such as financial services, legal, healthcare, defence, charities, professional services, property and construction, and technology.
Technologies We Support
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Microsoft Defender for Endpoint
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Microsoft Sentinel
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Microsoft Entra ID
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Microsoft Purview
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SIEM and EDR platforms
Frequently Asked Questions (FAQs)
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What is incident response management?
Incident response management is the process of detecting, investigating, containing and recovering from cyber security incidents while limiting disruption.
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What should we do if we think we've been hacked?
Disconnect affected devices from the network, don't delete anything, and contact an incident response provider immediately. Fitzrovia IT's 24/7 service desk can help. If personal data is involved, you may need to report it to the ICO within 72 hours.
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What kinds of incidents do you handle?
Fitzrovia IT responds to ransomware, phishing, business email compromise, malware, data breaches and unauthorised access.
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Do we need an incident response plan before an attack?
Yes. A plan agreed in advance means faster decisions and less damage when an incident happens.
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Can you work with our internal IT team during an incident?
Yes. Fitzrovia IT can lead the response or support your internal IT and security teams.
Prepare Before an Incident
Every organisation should know what it would do if attacked tomorrow. Fitzrovia IT can build your response plan, strengthen your defences and support you if the worst happens.
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