At Fitzrovia IT, we see AI as a powerful enabler of productivity and innovation. Used wisely, it helps businesses operate with more precision, creativity, and speed. But as with any tool that processes data, there’s a fine balance to strike between innovation and information security. Not all AI tools are created equal, and unrestricted use can expose organisations to unnecessary risk.
This is where responsible AI use comes in. An understanding not just of what AI can do, but how to use it safely, ethically, and transparently is vital.
Public AI tools like ChatGPT, Claude, or Gemini are remarkable in what they can produce, but they are also public by design. Many of these systems don’t encrypt data or guarantee that your inputs remain private. In sectors such as financial services, law, or healthcare, that’s a major problem. Entering confidential information such as client names, account details, and financial data into unapproved AI systems could amount to a serious data breach or even a regulatory violation.
It’s a reminder that while AI can make us more efficient, it must never come at the cost of compliance or confidentiality.
AI is a tool, not a decision-maker. It can assist our thinking, but it shouldn’t replace it. Responsible AI use means maintaining human oversight; reviewing, editing, and verifying everything an AI produces.
There are clear risks when AI is used carelessly:
Obviously, the solution isn’t to reject AI, it’s just to use it intelligently, within the right framework and using the right AI. At Fitzrovia IT, we encourage a culture of AI literacy: understanding what AI can do, questioning its outputs, and using it as an assistant rather than a replacement for critical thinking.
To make the most of AI safely, we follow a few simple but essential principles:
When in doubt, treat any unapproved AI platform as a public environment and keep private data out of it.
The key to safe and effective AI use lies in the platform it runs on. Not all AI systems offer the same level of security or data governance. That’s why at Fitzrovia IT, we’ve chosen Microsoft Copilot as our approved AI solution.
Copilot is built directly into Microsoft 365, meaning it works inside the secure environment your organisation already uses. It inherits the same compliance, privacy, and identity settings as your Microsoft account. This means:
Unlike public AI tools, Copilot never uses your organisation’s data to train its models. It operates entirely within your Microsoft tenant, keeping your information private and protected.
Copilot combines the intelligence of AI with the integrity of Microsoft’s security infrastructure. This makes it the most appropriate for enterprise use. With Copilot, employees can confidently:
All without leaving the secure Microsoft environment.
Copilot helps you harness AI’s potential without compromising data protection, compliance, or trust.
At Fitzrovia IT, our approach is simple:
AI has the power to transform the modern workplace, but how we use it determines whether it becomes a source of progress or risk.
By choosing Microsoft Copilot as our trusted AI partner, we ensure innovation happens within a framework of security, compliance, and human oversight. It’s about working smarter, not riskier.
In the age of AI, the smartest organisations won’t just use technology, they’ll stay informed and use it responsibly.